PERTANIKA PROCEEDINGS

J

• Agrawal, S., & Krishna, S. M. (2021). Communication apprehension and psychological well-being of students in online learning. Behavioral Sciences, 11(11), Article 145. https://doi.org/10.3390/bs11110145
  
  Ahmi, A., & Mohd, N. M. H. (2019). Examining the trend of the research on extensible business reporting language (XBRL): A bibliometric review. International Journal of Innovation, Creativity and Change, 5(2), 1145-1167.
  
  Alrabai, F. (2015). The influence of teachers’ anxiety-reducing strategies on learners’ foreign language anxiety. Innovation in Language Learning and Teaching, 9(2), 163-190. https://doi.org/10.1080/17501229.2014.890203
  
  Amengual-Pizarro, M. (2018). Foreign language classroom anxiety among English for specific purposes (ESP) students. International Journal of English Studies, 18(2), 145-159. https://doi.org/10.6018//ijes/2018/2/323311
  
  Babin, E. A. (2013). An examination of predictors of nonverbal and verbal communication of pleasure during sex and sexual satisfaction. Journal of Social and Personal Relationships, 30(3), 270-292. https://doi.org/10.1177/0265407512454523
  
  Barker, A. (2010). Improve your communication skills (Vol. 39). Kogan Page Publishers.
  
  Beatty, M. J., & Gonzalez, A. M. (2020). Selected physiological dimensions of communication apprehension. In L. S. Aloia, A. Denes, & J. P. Crowley (Eds.), The Oxford handbook of the physiology of interpersonal communication (Online ed.). Oxford Academic. https://doi.org/10.1093/oxfordhb/9780190679446.013.6
  
  Beatty, M. J., McCroskey, J. C., & Heisel, A. D. (1998). Communication apprehension as temperamental expression: A communibiological paradigm. Communications Monographs, 65(3), 197-219.
  
  Bernstein, R. S., Bulger, M., Salipante, P., & Weisinger, J. Y. (2020). From diversity to inclusion to equity: A theory of generative interactions. Journal of Business Ethics, 167, 395-410. https://doi.org/10.1007/s10551-019-04180-1
  
  Bhardwaj, K. (2008). Professional communication. IK International Pvt Ltd.
  
  Blume, B. D., Baldwin, T. T., & Ryan, K. C. (2013). Communication apprehension: A barrier to students’ leadership, adaptability, and multicultural appreciation. Academy of Management Learning & Education, 12(2), 158-172. https://doi.org/10.5465/amle.2011.0127
  
  Brundage, S. B., & Hancock, A. B. (2015). Real enough: Using virtual public speaking environments to evoke feelings and behaviors targeted in stuttering assessment and treatment. American Journal of Speech-Language Pathology, 24(2), 139-149. https://doi.org/10.1044/2014_ajslp-14-0087
  
  Campbell, J. (2012). Apprehension and communication. In N. M. Seel (Ed.), Encyclopedia of the sciences of learning (pp. 280-282). Springer. https://doi.org/10.1007/978-1-4419-1428-6_53
  
  Carpenter, C. R., Cone, D. C., & Sarli, C. C. (2014). Using publication metrics to highlight academic productivity and research impact. Academic Emergency Medicine, 21(10), 1160-1172. https://doi.org/10.1111/acem.12482
  
  Carr, C. T. (2020). CMC is dead, long live CMC!: Situating computer-mediated communication scholarship beyond the digital age. Journal of Computer-Mediated Communication, 25(1), 9-22. https://doi.org/10.1093/jcmc/zmz018
  
  Cavanaugh, S. A. (2013). Intercultural contact, communication apprehension, and social perspective taking (Master’s thesis, East Carolina University). ProQuest Dissertations & Theses Global. https://media.proquest.com/media/hms/ORIG/2/cKWAH?_s=BFEfcgBfYYc8fBFaN2FDc7N4mmQ%3D
  
  Charlier, S. D., Stewart, G. L., Greco, L. M., & Reeves, C. J. (2016). Emergent leadership in virtual teams: A multilevel investigation of individual communication and team dispersion antecedents. The Leadership Quarterly, 27(5), 745-764. https://doi.org/10.1016/j.leaqua.2016.05.002
  
  Chen, M. (2019). The impact of expatriates’ cross-cultural adjustment on work stress and job involvement in the high-tech industry. Frontiers in Psychology, 10, Article 2228. https://doi.org/10.3389/fpsyg.2019.02228
  
  Coetzee, S. A., Schmulian, A., & Kotze, L. (2014). Communication apprehension of South African accounting students: The effect of culture and language. Issues in Accounting Education, 29(4), 505-525. https://doi.org/10.2308/iace-50850
  
  Corner, J. (2019). Origins and transformations: Histories of communication study. Media, Culture & Society, 41(5), 727-737. https://doi.org/10.1177/0163443718820666
  
  Croucher, S. M. (2013). Communication apprehension, self-perceived communication competence, and willingness to communicate: A French analysis. Journal of International and Intercultural Communication, 6(4), 298-316. https://doi.org/10.1080/17513057.2013.769615
  
  Daly, J. A. (1978). The assessment of social-communicative anxiety via self-reports: A comparison of measures. Communication Monographs, 45(3), 204-218. https://doi.org/10.1080/03637757809375966
  
  de Oliveira, J., da Silva, F. F., Juliani, F., Barbosa, L. C. F. M., & Nunhes, T. V. (2019). Bibliometric method for mapping the state-of-the-art and identifying research gaps and trends in literature: An essential instrument to support the development of scientific projects. In S. Kunosic & E. Zerem (Eds.), Scientometrics: Recent advances. IntechOpen. https://doi.org/10.5772/intechopen.85856
  
  England, B. J., Brigati, J. R., & Schussler, E. E. (2017). Student anxiety in introductory biology classrooms: Perceptions about active learning and persistence in the major. PloS One, 12(8), Article e0182506. https://doi.org/10.1371/journal.pone.0182506
  
  Erickson, S., & Block, S. (2013). The social and communication impact of stuttering on adolescents and their families. Journal of Fluency Disorders, 38(4), 311-324. https://doi.org/10.1016/j.jfludis.2013.09.003
  
  Fall, L. T., Kelly, S., MacDonald, P., Primm, C., & Holmes, W. (2013). Intercultural communication apprehension and emotional intelligence in higher education: Preparing business students for career success. Business Communication Quarterly, 76(4), 412-426. https://doi.org/10.1177/1080569913501861
  
  Fan, M., & Cai, W. (2020, 4 August). How does a creative learning environment foster student creativity? An examination on multiple explanatory mechanisms. Current Psychology, 41(7), 4667-4676. https://doi.org/10.1007/s12144-020-00974-z
  
  Fiske, J. (2002). Introduction to communication studies (2nd ed.). Routledge. https://doi.org/10.4324/9780203134313 Fortner-Wood, C., Armistead, L., Marchand, A., & Morris, F. B. (2013). The effects of student response systems on student learning and attitudes in undergraduate psychology courses. Teaching of Psychology, 40(1), 26-30. https://doi.org/10.1177/0098628312465860
  
  Gumpenberger, C., Wieland, M., & Gorraiz, J. (2012). Bibliometric practices and activities at the University of Vienna. Library Management, 33(3), 174-183. https://doi.org/10.1108/01435121211217199
  
  Hammick, J. K., & Lee, M. J. (2014). Do shy people feel less communication apprehension online? The effects of virtual reality on the relationship between personality characteristics and communication outcomes. Computers in Human Behavior, 33, 302-310. https://doi.org/10.1016/j.chb.2013.01.046
  
  Hashemi, Z., Shokrpour, N., Valinejad, M., & Hadavi, M. (2020). Communication apprehension and level of anxiety in the medical students of Rafsanjan University of Medical Sciences. Journal of Education and Health Promotion, 9, p350. https://doi.org/10.4103/jehp.jehp_401_20
  
  Heath, R. L., & Bryant, J. (2000). Human communication theory and research: Concepts, contexts, and challenges (2nd ed.). Lawrence Erlbaum Associates Publishers.
  
  Hofmann, S. G., & Hinton, D. E. (2014). Cross-cultural aspects of anxiety disorders. Current Psychiatry Reports, 16, Article 450. https://doi.org/10.1007/s11920-014-0450-3
  
  Horowitz, B. (2002). Communication apprehension: Origins and management. Singular Thomas Learning.
  
  Horwitz, E. K., Horwitz, M. B., & Cope, J. (1986). Foreign language classroom anxiety. The Modern Language Journal, 70(2), 125-132. https://doi.org/10.2307/327317
  
  Hsu, C. (2009). The relationships of trait anxiety, audience nonverbal feedback, and attributions to public speaking state anxiety. Communication Research Reports, 26(3), 237-246. https://doi.org/10.1080/08824090903074407
  
  Hunt, J., & Gauthier-Loiselle, M. (2010). How much does immigration boost innovation? American Economic Journal: Macroeconomics, 2(2), 31-56. https://doi.org/10.1257/mac.2.2.31
  
  Hunter, K. M., Westwick, J. N., & Haleta, L. L. (2014). Assessing success: The impacts of a fundamentals of speech course on decreasing public speaking anxiety. Communication Education, 63(2), 124-135. https://doi.org/10.1080/03634523.2013.875213
  
  Ka-kan-dee, M., & Al-Shaibani, G. K. S. (2018). Tourism students’ oral presentation anxiety: A case study. Pertanika Journal of Social Sciences & Humanities, 26(T), 231-256.
  
  Krishnan, A., & Atkin, D. (2014). Individual differences in social networking site users: The interplay between antecedents and consequential effect on level of activity. Computers in Human Behavior, 40, 111-118. https://doi.org/10.1016/j.chb.2014.07.045
  
  Lam, C. N. C., & Habil, H. (2021). Bibliometric analysis of research on peer feedback in teaching and learning. Pertanika Journal of Social Sciences & Humanities, 29(3), 1957-1980. https://doi.org/10.47836/pjssh.29.3.25
  
  Leary, M. R. (1983). Social anxiousness: The construct and its measurement. Journal of Personality Assessment, 47(1), 66-75. https://doi.org/10.1207/s15327752jpa4701_8
  
  Ledbetter, A. M., & Finn, A. N. (2013). Teacher technology policies and online communication apprehension as predictors of learner empowerment. Communication Education, 62(3), 301-317. https://doi.org/10.1080/03634523.2013.794386
  
  Lim, N. (2016). Cultural differences in emotion: Differences in emotional arousal level between the East and the West. Integrative Medicine Research, 5(2), 105-109. https://doi.org/10.1016/j.imr.2016.03.004
  
  Lindh, W. Q., Pooler, M., Tamparo, C., & Dahl, B. M. (2009). Delmar’s comprehensive medical assisting: Administrative and clinical competencies. Cengage Learning.
  
  MacDonald, K. I., & Dressler, V. (2018). Using citation analysis to identify research fronts: A case study with the Internet of Things. Science & Technology Libraries, 37(2), 171-186. https://doi.org/10.1080/0194262x.2017.1415183
  
  Mahoney, L. M., Lawton, B., & Foeman, A. (2017). Measuring the impact of course modality on student knowledge, performance and communication apprehension in public speaking pedagogy. Media Watch, 8(1), 7-19. https://doi.org/10.15655/mw/2017/v8i1/41272
  
  Mardesich, A. (2023). Techniques for reducing public speaking anxiety in adult English learners [Master’s dissertation, University of San Francisco]. Master’s Projects and Capstones. https://repository.usfca.edu/capstone/1532
  
  McCroskey, J. C. (1970). Special reports: Measures of communication-bound anxiety. Speech Monographs, 37(4), 269-277. https://doi.org/10.1080/03637757009375677
  
  McCroskey, J. C. (1977). Oral communication apprehension: A summary of recent theory and research. Human Communication Research, 4(1), 78-96. https://doi.org/10.1111/j.1468-2958.1977.tb00599.x
  
  McCroskey, J. C. (1982). Oral communication apprehension: A reconceptualisation. Annals of the International Communication Association, 6(1), 136-170. https://doi.org/10.1080/23808985.1982.11678497
  
  McCroskey, J. C. (1984). The communication apprehension perspective. In J. A. Daly & J. C. McCroskey (Eds.), Avoiding communication: Shyness, reticence, and communication apprehension (pp. 13-38). Sage.
  
  McCroskey, J. C. (1997). Willingness to communicate, communication apprehension, and self-perceived communication competence: Conceptualisations and perspectives. In J. A. Daly & J. C. McCroskey (Eds.), Avoiding communication: Shyness, reticence, and communication apprehension (pp. 191-216). Sage.
  
  McCroskey, J. C. (2009). Communication apprehension: What have we learned in the last four decades. Human Communication, 12(2), 157-171.
  
  McCroskey, J. C., & Andersen, J. F. (1976). The relationship between communication apprehension and academic achievement among college students. Human Communication Research, 3(1), 73-81. https://doi.org/10.1111/j.1468-2958.1976.tb00506.x
  
  McCroskey, J. C., & Beatty, M. J. (1984). Communication apprehension and accumulated communication state anxiety experiences: A research note. Communication Monographs, 51(1), 79-84. https://doi.org/10.1080/03637758409390185
  
  Naser, N. A. M., & Isa, I. A. M. (2021). Public speaking anxiety in oral presentation class among undergraduates. International Journal of Academic Research in Business and Social Sciences, 11(10), 877-889. https://doi.org/10.6007/IJARBSS/v11-i10/11456
  
  Nelson, D. L. (2011). ORGB. Cengage Learning.
  
  Neuliep, J. W., & McCroskey, J. C. (1997). The development of a US and generalised ethnocentrism scale. Communication Research Reports, 14(4), 385-398. https://doi.org/10.1080/08824099709388682
  
  Öz, H., Demirezen, M., & Pourfeiz, J. (2015). Willingness to communicate of EFL learners in Turkish context. Learning and Individual Differences, 37, 269-275. https://doi.org/10.1016/j.lindif.2014.12.009
  
  Punyanunt-Carter, N. M., De La Cruz, J. J., & Wrench, J. S. (2017). Investigating the relationships among college students’ satisfaction, addiction, needs, communication apprehension, motives, and uses & gratifications with Snapchat. Computers in Human Behavior, 75, 870-875. https://doi.org/10.1016/j.chb.2017.06.034
  
  Radzuan, N. R. M., & Kaur, S. (2016). Engineering students’ communication apprehension and competence in technical oral presentations. In A. Normore, L. Long, & M. Javidi (Eds.), Handbook of research on effective communication, leadership, and conflict resolution (pp. 371-383). IGI Global. https://doi.org/10.4018/978-1-4666-9970-0.ch020
  
  Richmond, V. P., & McCroskey, J. C. (1998). Communication apprehension, avoidance, and effectiveness. Allyn & Bacon.
  
  Richmond, V. P., & McCroskey, J. C. (2000). The impact of supervisor and subordinate immediacy on relational and organisational outcomes. Communications Monographs, 67(1), 85-95. https://doi.org/10.1080/03637750009376496
  
  Rimkeeratikul, S. (2023). Communication apprehension and intercultural communication apprehension among MA students at a public university in Bangkok. LEARN Journal: Language Education and Acquisition Research Network, 16(1), 429-447.
  
  Sawyer, C. (2018). Communication apprehension. Oxford Research Encyclopedia of Communication. https://doi.org/10.1093/acrefore/9780190228613.013.764
  
  Scager, K., Boonstra, J., Peeters, T., Vulperhorst, J., & Wiegant, F. (2016). Collaborative learning in higher education: Evoking positive interdependence. CBE—Life Sciences Education, 15(4), Article ar69. https://doi.org/10.1187/cbe.16-07-0219
  
  Sellnow, D. D. (2005). Confident public speaking. Thomson/Wadsworth.
  
  Shaw, C. (2013, February 13). Is English still the dominant language of higher education? – live chat. The Guardian. https://www.theguardian.com/higher-education-network/2013/feb/13/english-language-international-higher-education?CMP=share_btn_url
  
  Shi, X., Brinthaupt, T. M., & McCree, M. (2015). The relationship of self-talk frequency to communication apprehension and public speaking anxiety. Personality and Individual Differences, 75, 125-129. https://doi.org/10.1016/j.paid.2014.11.023
  
  Shimada, S., & Hideshima, E. (2023). The role of facilitators in online discussion in relation to communication apprehension and attitudes toward nonverbal communication. 2023 3rd International Conference on Electrical, Computer, Communications and Mechatronics Engineering (ICECCME; pp. 1-6). IEEE. https://doi.org/10.1109/ICECCME57830.2023.10252412
  
  Siew, C. T., Mazzucchelli, T. G., Rooney, R., & Girdler, S. (2017). A specialist peer mentoring program for university students on the autism spectrum: A pilot study. PloS One, 12(7), Article e0180854. https://doi.org/10.1371/journal.pone.0180854
  
  Spector, P. E., & Jex, S. M. (1998). Development of four self-report measures of job stressors and strain: Interpersonal conflict at work scale, organisational constraints scale, quantitative workload inventory, and physical symptoms inventory. Journal of Occupational Health Psychology, 3(4), 356-367. https://doi.org/10.1037/1076-8998.3.4.356
  
  Staddon, J. (2020, June 24). Why do American universities lead the world in scientific research? James G. Martin Center for Academic Renewal. https://www.jamesgmartin.center/2020/06/why-do-american-universities-lead-the-world-in-scientific-research/
  
  Stahrfisher, S. K. (2013). An exploratory study of family characteristics as predictors of communication apprehension [Master’s dissertation, Texas Christian University]. TCU Master Thesis. https://repository.tcu.edu/handle/116099117/4504
  
  Stuen, E. T., Mobarak, A. M., & Maskus, K. E. (2012). Skilled immigration and innovation: Evidence from enrollment fluctuations in US doctoral programmes. The Economic Journal, 122(565), 1143-1176. https://doi.org/10.1111/j.1468-0297.2012.02543.x
  
  Tahir, H., Khor, J., Mozaka, G. M., Kayode, B. K., & Khan, T. M. (2017). Prevalence of communication apprehension among college and university students and its association with demographic factors: A systematic review and meta-analysis. Archives of Pharmacy Practice, 8(4), 87-104
  
  . Valevskaya, N. (2019, April 11). US education system: Basic principles. Forum Daily. https://www.forumdaily.com/en/sistema-obrazovaniya-v-ssha-osnovnye-principy/
  
  Valls-Ratés, Ï., Niebuhr, O., & Prieto, P. (2022). Unguided virtual-reality training can enhance the oral presentation skills of high-school students. Frontiers in Communication, 7, Article 910952. https://doi.org/10.3389/fcomm.2022.910952
  
  Vogel, R. (2014). What happened to the public organisation? A bibliometric analysis of public administration and organisation studies. The American Review of Public Administration, 44(4), 383-408. https://doi.org/10.1177/0275074012470867
  
  Weiten, W., Lloyd, M., Dunn, D., & Hammer, E. (2009). Psychology applied to modern life: Adjustment in the 21st century. Wadsworth Cengage Learning.
  
  West, R., & Turner, L. H. (2008). Pengantar teori komunikasi, analisis dan aplikasi [Introduction to Communication Theory, Analysis, and Application]. Salemba Humanika.
  
  Ynalvez, M. A., & Shrum, W. M. (2011). Professional networks, scientific collaboration, and publication productivity in resource-constrained research institutions in a developing country. Research Policy, 40(2), 204-216. https://doi.org/10.1016/j.respol.2010.10.004
  
  Zakaria, R., Ahmi, A., Ahmad, A. H., & Othman, Z. (2021). Worldwide melatonin research: A bibliometric analysis of the published literature between 2015 and 2019. Chronobiology International, 38(1), 27-37. https://doi.org/10.1080/07420528.2020.1838534