Pertanika Journal of Social Sciences & Humanities
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Pertanika · Universiti Putra Malaysia Press

Pertanika Journal of Social Sciences & Humanities

Official journal of Universiti Putra Malaysia for scholarly work across the social sciences, humanities and related interdisciplinary fields.

e-ISSN 2231-8534 ISSN 0128-7702
Research article

The High and Low-Context Communication Styles in Refusal Strategies by Jordanian Arabic and American English Speakers

Yasser Al-Shboul and Marlyna Maros

KeywordsDCT, high and low-context, refusals, semantic formulas, speech acts
Article content

Abstract

The aim of this study is to identify the refusal strategies produced by Jordanian Arabic (JA) and American English (AE) speakers. It also aims to examine the influence of high and low-context communication styles on the production of refusal strategies by the two participating groups. A Discourse Completion Test (DCT) was adapted to collect data from AE group and an equivalent Arabic version to collect data from JA group. The data were analysed and classified based on the classification of refusal strategies. Results showed that although both groups portrayed similar preferences in using two of the strategies, namely, the indirect strategy and adjunct strategy; they seemed to differ in lights of the content and number of semantic formulas used. Results also showed that participants’ cultural backgrounds influenced the number and content of semantic formulas of their refusals. For instance, JA group provided more vague and ambiguous explanations than those made by the AE group. The findings of the present study would be useful in future intercultural comparison studies.