High turnover rates and labour shortages have become a large and serious problem for the hospitality industry of Pattaya City, the world-renowned resort city in Thailand. Instead of using the more frequently studied variables of employee satisfaction, organisation commitment, perceived job alternatives, and job search, this study used job embeddedness theory to understand the turnover intention of employees. This paper examines the level of job embeddedness and its relationship to turnover intention. A total of 421 valid and complete self-administered questionnaires collected from five hotels located in Pattaya city area were used in the study. Hierarchical linear regression and the correlation test were used for data analysis. The results show job embeddedness is negatively correlated to turnover intention. Moreover, organisation-embedded factors are a better predictor than community-embedded factors when trying to understand the turnover intention of an employee. However, in contradiction to the theory, job embeddedness is not a better predictor of turnover than conventional variables.